Host or Owner
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Comprehensive Help in the Creation, Publication and Management of ads in the different online platforms specialized in holiday rentals.
We take care of everything, helping the owner in relation to the Creation, Publication and Management of ads (photos, rules, price advice, and positioning of the ads in the different specialized holiday or short stay rental applications).
We help by updating: the prices and their variables, the availability update in the calendars of the apps, the management of incidents. -
Advice and adaptation of the stay, according to the needs and guidelines of the owners and potential guests.
The necessities of equipment, decoration, furniture and services of a space destined to the tourist or vacation rental, are not always the same, reason why we are involved in the process of adaptation of the lodging, advising to the owners in that sense, to adapt them to the Regulations, in order to obtain more reserves, which will result in more profit. In reference to the adequacy will be installed of indicative posters in each room, with a detailed text on the instructions for use, in each case … from how the TV works, the washing machine, dishwasher, how to connect to the wifi, etc …
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Guide and price advice. Not all spaces are the same, not all epochs have the same demand.
We help in adjusting the prices offered, looking for the best profitability and occupation.
Taking into account the time of year (summer-winter, high and low season), local holidays or home of guests, parties, events, and activities in the area, geographic location of the lodging offered, services of the area , And the competition offers; We suggest and update the prices in all the announcements, according to agreement of the owners. -
Quick response to inquiries of potential guests.
Some online platforms value and reward the prompt response to the queries of the guests received through them. They value it by suggesting their hosting before other offers, better positioning their ad in searches, and in some cases rewarding by categorizing their offer as preferred (eg “Superhost” in Airbnb), before the competition.
Service in coordination with the owner. -
Checking the profiles of potential guests.
We analyze the comments of hosts in previous stays, identity, veracity, and verification of the same, etc) and we communicate to the owners of these details, before the formalization of the reservations …
The Owner continues to direct and manage his property and income, always and at all times. -
Formalization of the contract of rent and collection and archiving of the data and documents of the guests upon arrival.
Delivery of the signed copy of the rental contract and data collection for the registration of entries and exits of guests and their documents.
It is a requirement in Andalusia from 11/05/2016, to keep a record / file of the identity of the guests and the period of stay of the same, as well as the sending of the same to the authorities. -
We advise and / or manage the registration of the property in the Tourist Registry of Andalusia.
Information and details of current legislation: http://www.juntadeandalucia.es/turismoydeporte/opencms/areas/turismo/registro-de-turismo/campana-viviendas-con-fines-turisticos MORE INFO…
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Attention Telephone to its guests.
You will no longer have to worry, or worry about the incidences that arose in your lodging during the stays contracted by the guests. We provide a mobile phone number (with Whatsapp option for calls from foreign numbers) for the communication, attention and resolution of incidents that may arise during your stay. (Loss of keys, simple breakdowns, medical, dental, emergency, transportation, etc …)
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Coordination of the integral cleaning and adaptation of the stay between the different guests.
We coordinate cleaning tasks (opening and closing of the lodging). Either with your usual and trusted cleaner, or with the companies that are dedicated to it in the area. Supervising the quality of cleaning, schedules, needs and other details of it.
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Coordination of arrival and departure of guests.
Once the reservation is formalized, we will keep in direct communication with the guests, to coordinate the time of arrival / entrance to the lodging and exit at the end of the contracted period, the delivery of keys, their specific needs, explanation of the use of the stay Delivery of bed linen and clean bathroom, use of household appliances, appliances, common areas, parking and more …), communication (in writing and signing of acceptance) of community rules, use and schedules of facilities and all The details to make your stay fully enjoyable in harmony with the other residents and neighbors.
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Check the property at the guests’ departure.
At the end of the stay, at the moment of receiving the keys, we will check the condition of the property, its equipment, fixtures and the bed linen / bathroom delivered, checking that everything is correct. Failure to do so will notify the owner (via email) of the anomalies in 24 hours, attaching photos, repair / replacement invoices of damaged items, in order to be able to manage, before insurance or in front of platforms in a timely manner, Corresponding. (We suggest the contracting of specific insurance and the activation of escrow deposits, which for these purposes, have different web portals and Apps).
We will also take care of the evaluation of the guests, required by the portals. Useful information for Hosts or Owners when evaluating and deciding whether to rent or not.
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